Storage Agreement

OOSOOM Storage Agreement (Short Form)

Effective date: September 26, 2026 · Last updated: September 26, 2026

This Short Form is Part A of the OOSOOM Customer Terms of Service and is incorporated into it. "Part B" below means the full Terms of Service.

This Short Form is what you accept when you sign up. It is a plain-language summary of the deal. It is not a substitute for the full Terms of Service in Part B, which govern and which you also agree to. Where the two differ, Part B controls.

By signing up you agree that:

• You are 18 or older. You confirm you are at least 18 and can enter a binding contract. The Service is not offered to anyone under 18.
• We provide the tote; you fill it; we store it. Your fee is a non-refundable service fee (which includes use of an OOSOOM tote) plus monthly storage. The tote belongs to OOSOOM — it is not sold to you, and you return it to us when your storage ends. Normal wear is on us. If a tote, lid, or bin is lost, kept, or damaged beyond normal wear while it is in your care, a replacement fee applies (Part B, Section 4).
• You pay monthly for every tote on your account. Billing starts when we deliver a tote to you — not when we pick it up — and covers each tote whether it is with you or in our storage. Your storage is a monthly subscription that renews automatically at the then-current rate until you cancel. Cancel anytime in the app.
• We hold your things with reasonable care as a bailee — we are not an insurer. We are careful, but we do not guarantee against every possible loss.
• Our responsibility is limited to $100 per tote. That is the most we pay for loss of or damage to everything in any one tote, with no deductible, and we do not pay for sentimental value. You may store keepsakes and things worth more than $100, but the limit still applies unless we agree in writing to a higher declared value. For anything more valuable, check whether your own renter's or homeowner's insurance covers belongings stored away from home.
• Some things may never go in a tote — including cash, jewelry, firearms, hazardous materials, perishables, liquids, alcohol, tobacco and cannabis, prescription medications, loose or damaged lithium batteries, and anything illegal or that isn't yours. Full list in Part B, Section 10.
• We seal your tote and track it. We record a serial-numbered seal at intake and log your tote in and out of our custody.
• Texts are optional. We reach you by email and in the app. If you choose to turn on text messages, we will text you about your own boxes — pickups, deliveries, and account notices. Consent to texts is never required to use OOSOOM. Message frequency varies, message and data rates may apply, and you can reply STOP at any time to stop them (Part B, Section 24).
• If you stop paying, we can hold and eventually sell your stored belongings to cover what you owe, following Florida law (Part B, Section 16).
• Disputes are resolved one-on-one, in small claims court or by individual arbitration — no jury, no class action (Part B, Section 22). You may opt out of arbitration within 30 days.

You accept these terms by checking the acceptance box and completing checkout.